This Privacy Policy explains how Aurum Solutions Sdn Bhd ("we", "us", "our") collects, uses, and protects personal data submitted through this website and through the Aurum AI product. We operate in accordance with the Personal Data Protection Act 2010 of Malaysia (PDPA).
When you submit a form on this website (for example, the demo enquiry form), we collect the following information:
We do not use cookies for tracking purposes unless analytics is explicitly enabled. We do not collect sensitive personal data through this website.
The information you provide is used solely to:
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Aurum AI is an on-premises edge-AI system. All video processing happens on hardware installed at your facility. Video footage and detection records remain on your premises and under your custody. No video data leaves your site through our system.
Enquiry information is retained for as long as is necessary to maintain a commercial relationship, or for the period required by Malaysian law, whichever is longer.
You have the right to:
To exercise any of these rights, please contact us at enquiry@aurumsolutions.com.my.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.
We may update this Privacy Policy from time to time. The most current version is always published on this page with a revised "Last updated" date.
For any privacy-related questions, please contact:
Aurum Solutions Sdn Bhd
No 5, Ground Floor, Jalan TC 2A/2,
Taman Cemerlang, 53100, Kuala Lumpur
Email: enquiry@aurumsolutions.com.my